Compliance & Disclosure

About Us

Sparky Loans is a business name of Post 12 Pty Ltd (ABN 49 637 039 082).

Post 12 Pty Ltd is authorised credit representative (Credit Representative No. 561202) of Access Lending Group Pty Ltd (ACN 648 921 957, Australian Credit Licence No. 531308).

We act as a finance broker, not a lender. We work with a panel of lenders and may receive commissions for introducing clients. All applications are subject to lender assessment and eligibility criteria. Terms, conditions, fees and charges apply.

Key Disclosures

  • Credit Representative: Post 12 Pty Ltd (CRN 561202)
  • Credit Licence Holder: Access Lending Group Pty Ltd (ACL 531308)
  • ABN: 49 637 039 082
  • AFCA Member No.: 109097
  • Business Address: 135–153 New South Head Rd, Edgecliff NSW 2027
  • Contact: (02) 6190 2989 | sparky@sparkyloans.com.au

Complaints & Dispute Resolution

We are committed to providing quality service. If you have a concern or complaint:

  1. Contact us directly at sparky@sparkyloans.com.au or (02) 6190 2989.
  2. If unresolved, we will escalate it internally through our dispute resolution team.
  3. If you remain dissatisfied, you may refer the complaint to:

Australian Financial Complaints Authority (AFCA)

Phone: 1800 931 678

Website: www.afca.org.au

Membership No. 109097

Privacy

We are committed to protecting your personal information. Please see our full Privacy Policy for details on how we collect, use and protect your data.

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